Skip to main content

Robot Kenes consults citizens on public services

Robot Kenes consults citizens on public services

National Information Technologies JSC informs that robot Kenes consults citizens when delivering public services via 1414. Thus, when calling Integrated Call Center (1414), robot Kenes greets a citizen and consults via phone.

For Kazakhstani citizens, robot Kenes was designed to recognize speech in Kazakh and  Russian, and also mixed Kazakh-Russian speech. As the project is launched in a test mode,  at the moment, the robot consults on TOP-10 user requests:

-  Payment of property tax by individuals,

-  Issuance of certificates of no criminal record,

Staying in foreign countries, 92 citizens obtained temporary registration in the RoK

Staying in foreign countries, 92 citizens obtained temporary registration in the RoK

In January 2017, the capability of temporary registration at the place of residence appeared at eGov.kz  portal.  The service enables getting temporary registered in any place for the period from 1 to 48 months with preservation of registration at the place of permanent residence.

Meeting to sum up the results of 1st quarter of 2018 and to share plans for the year was held in NIT JSC

Meeting to sum up the results of 1st quarter of 2018 and to share plans for the year was held in NIT JSC

On April 28, the extended meeting was held with NIT JSC executives, representatives from Ministry of Information and Communications, “Zerde” Holding and directors of regional IT centers.

Each block of the Company reported on the outcomes of the 1st quarter 2018, and also the step-by-step activities were discussed to implement the goals by the year-end.