Users of the eGov.kz portal and the eGov Mobile application can now register up to three trusted contacts in advance. These contacts will be notified if the user is hospitalized due to an emergency.

How can public services be transformed into convenient digital solutions? How can data be leveraged for decision-making, and artificial intelligence integrated into government operations? Kazakhstani experts shared their answers to these questions with a delegation from Cambodia as part of the international educational programme “Digitalization of Public Service Delivery in Kazakhstan”, held in Astana from September 1 to September 4.

National Information Technologies JSC (NITEC) reports an increase in fraudulent calls in which scammers impersonate employees of eGov and law enforcement agencies and inform citizens that their digital signature (DS) is about to expire.

The "Law and Order" service in the eGov Mobile application has undergone a major update. It now serves as a single digital hub bringing together public services, digital services, and useful resources in the field of law enforcement.

The updated sections provide users with access to public services, tools related to personal data protection and crime prevention, as well as informational materials and services of Prosecutor General’s Office of RoK.

The first section gives users access to the following digital services:

Users of the eGov.kz portal and the eGov Mobile application can now obtain an online certificate confirming their crossing of the State Border of the Republic of Kazakhstan for a selected period. The document is generated electronically and is available for download from the user’s personal account.

The certificate contains information on border crossings, including the date and time, route, direction of travel, flight and vehicle number, country of entry or exit, and border checkpoint, where such information is available in the relevant information system.