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KAZAKHSTANI INTEGRATED CALL CENTER OBTAINED CRYSTAL HEADSET AWARD

KAZAKHSTANI INTEGRATED CALL CENTER OBTAINED CRYSTAL HEADSET AWARD

Kazakhstani Integrated Call Center (1414) won Crystal Headset Award in “The Best Call Center in Government Agencies and Utility Sector” nomination being highly estimated by the jury. Winners in 34 nominations obtained Crystal Headset Award on the 13th ceremony, which took place in Moscow on March 22, 2017. 

Dear Kazakhstanis,

Dear Kazakhstanis,

On behalf of National Information Technologies JSC, take our heartiest congratulations on the gorgeous spring holiday, Nauryz Meiramy!

On the eve of the big holiday, we wish your families and you good health, happiness and wellbeing!

As Nauryz symbolizes regeneration and the spring incoming, may it put you in good heart, energy, and inspiration for new beginnings and lofty aspirations!

NIT team won the five-a-side Cup

NIT team won the five-a-side Cup

NIT’s football team has won the cap in the exciting five-a-side competitions among men’s teams. 16 teams stated their willingness to fight for the Ministry of Information and Communications Cup, among them the teams from Analysis and Information Center, Central Communications Service, “Zerde” Holding, “Khabar” and “Kazakhstan” TV channels, “KazInform” Information Agency, and other nationwide mass media.

In the first months 2017, there were about 900 thousand applications to Integrated Call Center

In the first months 2017, there were about 900 thousand applications to Integrated Call Center

In January - February 2017, the 1414 Integrated Call Center for public services received 857 643 applications. In the same period last year, there were 772 065 applications. Applications refer to phone calls, emails and forum records. The number of the received and consulted calls in January - February 2017 amounted to 818 192 (January – 433 867, February – 384 325).

The cyber security concept is being discussed on the Open Laws and Regulations portal

The cyber security concept is being discussed on the Open Laws and Regulations portal

On the Open Laws and Regulations portal, the cyber security concept named “Kazakhstan’s Cyber Shield is accessible for discussing and submitting comments and ideas. The concept was developed for the purpose of ensuring information security of society and state in the field of informatization and communication, as well as for protection of citizens’ privacy in their using ICT.