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Integrated Call Center (1414) is in the Crystal Headset Award final

Integrated Call Center (1414) is in the Crystal Headset Award final

On February 12, the first stage of Crystal Headset Award competition was completed.  Integrated Call Center (1414) (ICC) was included to the finalists` shortlist in the following categories:

  • “Paraoperator of the Year”,
  • “The Best Program for Enhancement, Modernization and Business Transformation”.

It should be noted that in 2017, Integrated Call Center (1414) processed over 4.3 million requests submitted by eGov.kz portal users.

Kazakhstani e-Gov and Digital Kazakhstan projects presented at the Asian advanced technologies seminar

Kazakhstani e-Gov and Digital Kazakhstan projects presented at the Asian advanced technologies seminar

On February 21-22, in New Delhi (India), the seminar on advanced technologies called “Digital Economy: What Is It and How Can It Transform Asia?” is taking place. The event is hosted by Asian Development Bank Institute (ADBI), Tokyo ASEAN-India Center (AIC) and Research and Information System for Developing Countries. 

During the seminar, the attendees discussed current state of digital economy in Asia, including issues related to digital flows, e-commerce, and financial technology, role of education, shills, and innovation on digital economy.

It is now possible to get registered at the place of residence without visiting CSC

It is now possible to get registered at the place of residence without visiting CSC

NIT JSC informs about the launch of the automated service: “Registration of citizens of the Republic of Kazakhstan at the place of residence”, which service does not require visiting Citizen Service Center.

The service was launched at the e-Government portal www.egov.kz and has been active since February 25, 2018 for citizens of the RoK.

What does that mean?