A new digital document – "Passport of a citizen of the Republic of Kazakhstan" is available in the eGov Mobile application. The electronic document is available only for Kazakhstani citizens.

A digital passport can be used in the eGov Mobile application to identify an individual the same as with a national ID. At the moment, the digital document "Passport of a citizen of the Republic of Kazakhstan" is allowed to be used only within the Republic of Kazakhstan. 

In case if a digital passport contains incorrect information, you can submit an appeal to a relevant government agency via e-Otinish by clicking "Report an Error" button.

“Digital Documents is one of the most popular services in the eGov Mobile app. Today, it is convenient to use a digital document in your smartphone in the absence of an original copy of a document. The digital passport is implemented based on numerous requests from the app users. The new document can be used along with a digital national ID. For instance, if you have lost your national ID or it has expired, in this case you can use a digital passport as an alternative” said Rostislav Konyashkin, Chairman of the Board, National Information Technologies JSC.

To find a new digital document, you need to log in to the eGov Mobile app, find "Digital Documents" section on the homepage and click "Passport of a citizen of the Republic of Kazakhstan" (Figures: 1, 2).

It should be noted that currently the Digital Documents service available at the eGov mobile contains 20 documents (national ID, passport of citizen of the Republic of Kazakhstan, driving license, vaccination passport, PCR test and birth certificate, etc.), which are actively used by more than 7 million citizens.

Today about 400 public services are available in the eGov Mobile app, of which 166 services are from the eGov.kz portal and 250 services are from e-License Portal for individuals. About 13 million Kazakhstani citizens actively use it every month and about 1.2 million public services are delivered each month.